Accessibility Policy
The YMCA of Northeastern Ontario is committed to providing programs and services that are accessible to everyone. We recognize the dignity and worth of every individual, and work to ensure that all people — regardless of ability — can participate fully in what the Y has to offer.
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we work to remove barriers, accommodate assistive devices, service animals, and support persons, and ensure our staff are trained to serve all members of our community with respect and inclusion.
Our current Multi-Year Accessibility Plan covers the period 2024–2029 and outlines our ongoing commitments across employment, communications, our built environment, and transportation. The plan is reviewed and updated at least every five years.
Both documents are available in accessible formats upon request. To request an accessible format or to submit accessibility-related feedback, please contact us by phone, email, or in person at any of our locations.